Reporting a phone scam

A lawyer specialising in phone scam claims

You had a call from your "bank" and gave them personal details, then realised it was a phone scam. You want to report the phone scam, but you do not know what procedure to follow. You are looking for a specialist lawyer to take on your case and advise you rigorously, and you have not found one yet.

You have been the victim of a scam over the phone. You are worried about facing this on your own. You are afraid of being judged for not spotting a phone scam. That is why you are looking for a phone scam lawyer who specialises in cases of this kind. You also want them to have years of experience, so that they can advise and help you at every point and stay with you through the whole process, from the complaint to the end of the case.

What a vishing attack has to involve

A vishing attack has to meet a number of conditions before you can report it. Do you know what those conditions are?

Deception before or during

The attacker has to use some form of deception or lie to persuade you to hand over confidential information or carry out a financial transaction. The fraudster may pass themselves off as a legitimate organisation, such as a bank or a utility company, or use intimidation so that you feel pressed into acting.

The victim's mistake

For the attack to succeed, you have to have made a mistake, such as giving out confidential information, making a bank transfer or downloading a malicious file.

A transfer of your assets

In most cases, the aim of a vishing attack is to obtain some kind of financial benefit, whether by obtaining confidential information that can be used for fraudulent transactions or by manipulating you into making a bank transfer.

Intent to profit

For a vishing attack to count as a criminal offence, there has to be an intent to profit on the attacker's part and deception or manipulation in order to obtain unlawful gain.

Computer manipulation

In some cases a vishing attack can involve manipulating technology, such as using spoofing techniques to make the call look as if it comes from a legitimate organisation, or using malicious files to take control of your device.

Fake payment methods

Finally, vishing attacks often involve the use of fake payment methods, such as asking for bank transfers to fraudulent accounts or using stolen credit or debit cards.

How to report a phone scam

You need to report a phone scam, but you do not know what procedure to follow.

Contact your bank

The first thing to do is get in touch with your bank to tell them what has happened. If fraudulent transactions have been made on your account, your bank can help you stop the payments and recover your money. It is essential to act as quickly as possible.

Gather the evidence available

It is important to gather all the information and evidence you have about the phone scam. That includes call recordings, text messages or emails, as well as any information about your bank account or credit card that was used in the scam.

Go to your nearest police station

You will need to go to the police station nearest to where you live and file a formal complaint about the scam. You may need to provide further information and the evidence you have gathered to help the police investigate.

Set out everything that happened

It is crucial to set out everything that happened, including the date and time of the call, the phone number used, the information you were asked for and any other relevant detail. You should also explain how you were persuaded to give out confidential information and any other tactic used in the scam.

How we help you report a vishing scam

Advice tailored to the victim

You are looking for a law firm with specialists in this field. You also need them to give you tailored advice, since every case is different. And you want them to look at your case carefully so as to advise you in the best way and resolve it satisfactorily.

Representation throughout the case

You want the phone scam lawyer running your case to take care of the whole process if the complaint leads to court proceedings. You want to be sure of a strong defence that takes account of all the evidence you have given them.

What reporting a vishing scam costs

If you would like to know what it costs to report a phone scam, all you have to do is fill in the form on our website. Escalera & Tuset will be glad to give you a quote tailored to your case, since every case is different. You will be in good hands in reporting the vishing calls you have received.