Banco Santander scam

Representation in Banco Santander fraud cases

You received a text message from your bank, except that it was not really from them. You entered all your credentials because you thought the message was genuine. The fraudsters used your details to move money in your bank account. You have therefore been the victim of a Banco Santander scam, and you do not know what you can do to recover your money.

You are looking for a Banco Santander fraud lawyer to report your case. You want someone with years of experience in Banco Santander fraud cases. You also want them to look at your case carefully and gather all the evidence needed for the judgment to go in your favour.

The steps our lawyer takes in a Banco Santander fraud case

Setting out the details of what happened

First, you want the specialist lawyer to take on gathering as much information as possible about the offence, that is, to obtain all the necessary details such as the date and time of the fraud, the type of scam, the amount of money taken and any other relevant information.

Gathering all the evidence

Once they have the details of what happened, you want them to take on gathering all the evidence needed to take your case to court. That evidence includes bank transactions, the messages received, emails and any other document that can help prove the fraud.

Advice tailored to the victim

You want them to give you advice tailored to you, since every case is different. You want to be told about the legal options available, the procedures to follow and the deadlines that have to be met.

Arguing the case in court

Finally, you want them to take your case to court and argue it for you. You want the lawyer to put forward all the evidence gathered and argue in your favour, seeking the recovery of the money taken and, where appropriate, the punishment of the offender.

The most common scams targeting Banco Santander customers

Smishing

Banco Santander smishing is a scam carried out through text messages in which fraudsters pass themselves off as your bank in order to obtain your personal and financial information. In those messages they ask you to click on a link or reply with sensitive information such as passwords or bank account numbers.

The links in Banco Santander scam texts usually lead to fake websites imitating your real bank, and are designed to trick you into entering your credentials and other personal details. From there, the fraudsters can carry out unauthorised transactions with the information stolen.

Phishing

Banco Santander phishing is a similar scam, but carried out by email or through social media messages. The emails or messages usually contain a link to a fake website imitating the Banco Santander site or a similar financial institution.

The fraudsters ask you to provide your personal information, including passwords and other sensitive details such as bank account numbers. Those links and messages can be very convincing, with logos, colours and layouts resembling those of your real bank, trying to trick you into thinking it is the bank you use so that they can obtain your details fraudulently.

Why report a Banco Santander scam

The bank's failure to safeguard your money

If your bank has not taken proper security measures to protect you from fraud and scams, it can be held responsible for your financial loss and you can report a Banco Santander scam.

A failure in the bank's security

If you have spotted a failure in your bank's security systems that allowed the scam to happen, it is important to report it so that steps can be taken to improve security.

No advance notice from the bank

If your bank did not send you advance notice of the transaction or the movement of money that took place, it can be held responsible for the scam and be obliged to return your money.

Refusal to refund the money

If your bank refuses to return your money even though the scam has been proved, it is important to report the situation so as to protect your rights and claim your money back.

Information about reporting text message scams at Banco Santander

What a lawyer costs for victims of Banco Santander scams

If you have been the victim of Banco Santander fraud, you need to find a lawyer who will defend your rights. The good news is that you have come to the right firm. At Escalera & Tuset you will have a lawyer specialising in Banco Santander fraud to claim your money back. If you would like to know more about our fees and about how we look at and run your case, do not hesitate to fill in the form on our website. Get in touch.