Private health insurance claims in Madrid

Lawyers for claiming on health policies

Having private health insurance is well worth it in many cases. Essential, even. It can, after all, provide immediate specialist medical care. Disagreements do sometimes arise, however, between insurers and policyholders about what is covered by the contract and what is not. In situations like that, you need a team of professionals.

Escalera & Tuset has that team. Our firm has a department specialising in consumer and insurance law, made up of professionals with extensive experience. Get in touch right now to go into your case and bring a private health insurance claim in Madrid. We will be beside you at every point. Without exception.

How to claim on health insurance

To bring a health insurance claim you first have to go to the insurer's own customer services department. Specifically, the claim has to be sent by recorded delivery with proof of receipt or by burofax. If the insurer does not deal with what the claim asks for, it will be necessary to go to the civil courts and bring a claim for breach of contract. Our team will look at the situation in detail so as to recommend the best route at each stage. We will protect your interests.

Complaining about customer service

There are a great many things a policyholder may want to complain about, and one of the most common is the insurer's customer service. Do you feel you have not been treated properly? Do you think the insurer has not provided the service the policy promised? Write to us or call us. We will work to document and support your arguments so as to strengthen your claim. Trust a lawyer specialising in health insurance claims.

Complaining about a price increase

Another of the things that may have brought you here. Insurers sometimes increase the price of a policy without any condition in the contract or in the law allowing it. Has that happened to you?

If so, it is understandable that you are unhappy and want to complain. To do that, get in touch and forget about technicalities, red tape and problems. Our specialist team will take care of everything and will not stop until justice is done. Our experience speaks for us.

The amount of the payout

This is probably the most common reason policyholders are unhappy: when the insurer offers a payout that is clearly lower than the contract provides. It is disappointing. And frustrating. You have, after all, been paying for a long time precisely so as to have proper support if something went wrong. The problem has arrived and the support is far less than you would have expected. Do not worry: we are experts in health policy claims. And we are on your side.

Complaining about cover being refused

What a health policy covers is not written on the wind. It is not a matter of implied terms. On the contrary, it is clearly set out in the contract signed between the policyholder and the insurer. It is there. It can be analysed and understood. And that is what we are going to do for you at Escalera & Tuset. Drawing on our detailed knowledge both of the law and of insurance products, we will analyse the contract to find out whether the insurer is in fact failing to meet its obligations by refusing you a particular cover or several of them. Come to Escalera & Tuset. Make it easy.