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BBVA scam

Reporting a BBVA scam to recover the money taken from you. Experts in fraud by call, text, email, phishing and smishing. Get in touch.

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01 Fraud at BBVA
02 Recovering the money
03 Bank details
04 A description of what happened
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01 — What we do

Everything we do in criminal proceedings

Assistance in police custody

At the police station and at the duty court, from your first call.

Defence in criminal trials

Investigation, trial and appeals, before the criminal courts, the provincial courts and the Audiencia Nacional.

Private prosecution

Representing the victim or the injured party in any offence, from the complaint through to judgment.

Jury trials

Strategy and evidence prepared specifically for the jury court.

Youth justice

Defence and assistance in proceedings before the juvenile courts.

Business crime

Fraud, breach of fiduciary duty, misappropriation, forgery, criminal insolvency and corporate offences.

Bail and interim measures

Applications and appeals against remand in custody and other interim measures.

Enforcement of sentence

Parole, open prison conditions and leave. We stay with you to the very end of the procedure.

02 — The service

Did you give your security details to a fake BBVA employee? We help you claim back what has been taken.

Escalera & Tuset · Criminal law · Madrid

Your call log showing that the fraudsters contacted you.
Not sure? Give us a call 911 923 480 We reply within the same working day. First consultation free.

«Excellent treatment and outstanding professionals. Thanks to Pepe Dominguez Tuset, who resolved my problems.»

Ritesh
Google review · 10 months ago
4,6
10 reviews on Google ↗
03 — How we start

This is how we start to resolve your case

You will know who is handling your matter, what your options are and what it is going to cost. No surprises.

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  1. You call or write to us

    On +34 911 923 480 or through the form. We get back to you within the same working day.

  2. We study the case

    We review the documents and tell you what your real options are, with their deadlines and their risks.

  3. A fixed quote

    We give you the cost of the solutions on the table before we start. With no obligation.

  4. We get to work

    A named lawyer handles your matter and keeps you informed at every stage of the procedure.

04 — Questions

What people ask us before they instruct us

The first option is to go to BBVA customer services to try to resolve the problem directly with the bank. You can also file a complaint with the police or go to a lawyer specialising in bank scams to bring a court claim.

Every case is different and can be resolved differently. In general, fraud cases at BBVA have been resolved through agreements between the bank and the customer, through the stolen money being returned, or through a court judgment.

The best legal route to recover money stolen in a bank scam at BBVA depends on your particular case. In general, you can bring civil or criminal claims, depending on the nature of the fraud and the evidence you have.

You can find a lawyer specialising in bank scams at BBVA through our website.

The Escalera & Tuset team at work in the office
05 — Quote

Tell us about your case. We call you today

First consultation free and with no obligation. If someone is being held in custody right now, call us directly: we attend the police station or the duty court.

911 923 480

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06 — In detail

More about scams at BBVA

A firm of lawyers expert in BBVA fraud claims

The other day you had a call from your bank asking for your credentials, you gave them, and now there are strange transactions on your account. If that happens to you, you are the victim of a BBVA scam. You want to sort the situation out, since you are losing a lot of money, but you do not know what to do.

You have been the victim of fraud at BBVA. You need to find a law firm that specialises in it. You also want them to have years of experience in these cases and to give you specialist advice so that you know what your options are.

How we help you recover money taken in a BBVA scam

To recover money taken in a BBVA scam you need a specialist lawyer, but you do not yet know how they work.

Gathering the bank and phone details

You want them to gather all the information needed about your bank account, the transactions carried out and the means of contact the fraudsters used, such as phone numbers and email addresses.

A full description of what happened

You want the lawyer to gather every relevant detail of the scam so as to put a complete, detailed description of what happened before the court.

Filing the court claim

Once the necessary information is in hand, you want them to go ahead and file the court claim with the appropriate judge, so as to recover the money taken in the BBVA scam and the corresponding damages.

Advice and representation in the case

You want them to give you legal advice and to argue your case in court. You also want them to make sure your rights are respected and to get a satisfactory outcome in your case.

The methods used to scam people while posing as BBVA

Text message

BBVA smishing means fraudulent text messages that appear to be sent by BBVA, designed to trick you into giving out your personal or banking details. A BBVA text scam usually includes a link to a fake web page where you are asked to enter your details, such as your account number, your password or your security code.

Phone call

Fraudsters can also phone you pretending to be a representative of the bank.

During a BBVA phone scam they will try to obtain sensitive information such as your account number, your password or your security code, or even ask you to make a transfer to a particular account.

Email

BBVA phishing means fraudulent emails that pretend to be sent by BBVA, designed to trick you into giving out your personal or banking details. A BBVA email scam usually includes a link to a fake web page where you are asked to enter your details, such as your account number, your password or your security code.

What evidence we need to report this kind of scam

Screenshots

Screenshots of the text messages, emails or fake web pages used in the scam.

Bank transactions

The bank transactions showing unexpected transfers or charges.

Call log

Your call log showing that the fraudsters contacted you.

Websites linked to

The websites linked to, or used to redirect you.

A claim to the bank

Any claims you have brought to the bank, since that can show you have tried to resolve the problem directly with them.

A complaint to the police

The complaint you have filed with the police, which can help gather more evidence and get your case investigated.

Useful information about BBVA fraud claims

A law firm for reporting phishing and smishing at BBVA

You have come to the right firm to report BBVA phishing and smishing fraud. At Escalera & Tuset we will be glad to take on your case and get back all the money you have lost to the scam. If you would like to know more about how we work, do not hesitate to get in touch.

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