01 A firm of lawyers expert in BBVA fraud claims
The other day you had a call from your bank asking for your credentials, you gave them, and now there are strange transactions on your account. If that happens to you, you are the victim of a BBVA scam. You want to sort the situation out, since you are losing a lot of money, but you do not know what to do.
You have been the victim of fraud at BBVA. You need to find a law firm that specialises in it. You also want them to have years of experience in these cases and to give you specialist advice so that you know what your options are.
02 How we help you recover money taken in a BBVA scam
To recover money taken in a BBVA scam you need a specialist lawyer, but you do not yet know how they work.
03 Gathering the bank and phone details
You want them to gather all the information needed about your bank account, the transactions carried out and the means of contact the fraudsters used, such as phone numbers and email addresses.
04 A full description of what happened
You want the lawyer to gather every relevant detail of the scam so as to put a complete, detailed description of what happened before the court.
05 Filing the court claim
Once the necessary information is in hand, you want them to go ahead and file the court claim with the appropriate judge, so as to recover the money taken in the BBVA scam and the corresponding damages.
06 Advice and representation in the case
You want them to give you legal advice and to argue your case in court. You also want them to make sure your rights are respected and to get a satisfactory outcome in your case.
The methods used to scam people while posing as BBVA
07 Text message
BBVA smishing means fraudulent text messages that appear to be sent by BBVA, designed to trick you into giving out your personal or banking details. A BBVA text scam usually includes a link to a fake web page where you are asked to enter your details, such as your account number, your password or your security code.
08 Phone call
Fraudsters can also phone you pretending to be a representative of the bank.
During a BBVA phone scam they will try to obtain sensitive information such as your account number, your password or your security code, or even ask you to make a transfer to a particular account.
09 Email
BBVA phishing means fraudulent emails that pretend to be sent by BBVA, designed to trick you into giving out your personal or banking details. A BBVA email scam usually includes a link to a fake web page where you are asked to enter your details, such as your account number, your password or your security code.
What evidence we need to report this kind of scam
10 Screenshots
Screenshots of the text messages, emails or fake web pages used in the scam.
11 Bank transactions
The bank transactions showing unexpected transfers or charges.
12 Call log
Your call log showing that the fraudsters contacted you.
13 Websites linked to
The websites linked to, or used to redirect you.
14 A claim to the bank
Any claims you have brought to the bank, since that can show you have tried to resolve the problem directly with them.
15 A complaint to the police
The complaint you have filed with the police, which can help gather more evidence and get your case investigated.
Useful information about BBVA fraud claims
16 A law firm for reporting phishing and smishing at BBVA
You have come to the right firm to report BBVA phishing and smishing fraud. At Escalera & Tuset we will be glad to take on your case and get back all the money you have lost to the scam. If you would like to know more about how we work, do not hesitate to get in touch.