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Reporting identity theft in Madrid

Identity theft lawyers in Madrid. We report impersonation on Facebook, Instagram or WhatsApp when the platform's own support offers no solution.

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01 Fake profile online
02 Use of your personal data
03 Impersonation
04 How to report it
01 — What we do

We get your name back and stop the damage

In that order. Digital evidence disappears on its own and without it a complaint loses much of its force.

We get your name back and stop the damage
  1. Securing the evidence

    We tell you how to certify the profiles, messages and transactions, by notarial record or digital certification, before the platform deletes them.

  2. Filing the complaint

    We prepare the complaint with the evidence already in order.

  3. Closing the profile

    Formal notices to the platform and to the impersonated business to stop the damage while the investigation runs.

  4. Undoing what was signed

    We challenge the loans, subscriptions and contracts anyone has taken out using your identity.

  5. Clearing your record

    Removing the entries in credit blacklists that come from those contracts.

  6. Claiming for the harm

    We put a figure on the financial and non-financial harm and claim it within the criminal case itself.

02 — Specialist areas

Three forms of impersonation
that we report

Fake profile online

Fake profile online

Profiles using your photos to defraud, harvest data or harass.

Use of your personal data

Use of your personal data

Access to your accounts: breach of privacy and disclosure of private information.

Passing themselves off as someone else

Passing themselves off as someone else

Use of images and information: reporting on the platform and at the police station.

03 — The service

Is someone passing themselves off as you? We report it and stop the damage.

Escalera & Tuset · Criminal law · Madrid

Fraudulent use of your identity: complaint, evidence and claim.
Not sure? Give us a call 911 923 480 We reply within the same working day. First consultation free.

«Excellent treatment and outstanding professionals. Thanks to Pepe Dominguez Tuset, who resolved my problems.»

Ritesh
Google review · 10 months ago
4,6
10 reviews on Google ↗
04 — How we start

This is how we start to resolve your case

You will know who is handling your matter, what your options are and what it is going to cost. No surprises.

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  1. You call or write to us

    On +34 911 923 480 or through the form. We get back to you within the same working day.

  2. We study the case

    We review the documents and tell you what your real options are, with their deadlines and their risks.

  3. A fixed quote

    We give you the cost of the solutions on the table before we start. With no obligation.

  4. We get to work

    A named lawyer handles your matter and keeps you informed at every stage of the procedure.

05 — Questions

What people ask us before they instruct us

It depends on the use: if it is just a profile with your name, the usual step is to ask the social network to close it; if they pass themselves off as you to enter into contracts, deceive people or damage your reputation, there may be an offence or a civil claim.

On the social network and to the Policia Nacional or the Guardia Civil. We prepare the complaint for you with the evidence certified.

With a notarial record or a digital certification service. Without certification, the other side can deny they are genuine.

It is possible: once a complaint is filed the court can require the platform to hand over the connection data, although it is not always successful. The sooner you act, the more likely that data still exists.

Yes, for both financial and non-financial harm, within the criminal proceedings themselves.

The Escalera & Tuset team at work in the office
06 — Quote

Tell us about your case. We call you today

First consultation free and with no obligation. If someone is being held in custody right now, call us directly: we attend the police station or the duty court.

911 923 480

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07 — In detail

More about identity theft

What the offence of identity theft is

You have logged in to Instagram at some point and found that someone has hacked your account. You have opened Facebook and seen that someone is using your photos under a different name. You do not know what to do and the platform's support offers no solution. You are looking for lawyers who specialise in identity theft in Madrid so you can report the impersonation of your Facebook, Instagram or WhatsApp account.

The offence of identity theft is committed when one person takes over another person's identity in order to pass themselves off as them and take advantage of everything that belongs to them.

You may have come across a profile on a social network that was not you but used your photos. In the great majority of cases, fake profiles online are used to commit criminal activity: defrauding or scamming other users, harvesting their personal details and information, cyberbullying or sexually abusing minors.

If they only use your name, without using any image or personal information, all you can do is report it through the social network itself so that the account is removed and blocked.

Depending on what they do with your data, one or more further offences may be committed. If they have used your username and password to get into any of your social accounts, they are breaching your right to privacy and the rules on the discovery and disclosure of private information.

If they use personal data of yours such as images or information, you can report it both on the social network and at your nearest police station. When you go to file the report you do not know what details or documents they will ask for, which is why you need lawyers who specialise in identity theft.

What the Criminal Code says about identity theft

The offence of identity theft is set out in article 401 of the Spanish Criminal Code: "Anyone who usurps the civil status of another shall be punished with a term of imprisonment of six months to three years."

With that, the Criminal Code describes conduct that usurps another person's civil status. That is why it is necessary to turn to case law when talking about identity theft on the internet.

Lawyers for reporting identity theft on social networks

Have you received a fraudulent message from someone pretending to be another person, and given out your details thinking they were who they said they were? You need specialists in social networks.

Have you ever received a WhatsApp message from a fake profile? In recent months, text messages have been sent through that network to defraud people of money. They did not say exactly who they were pretending to be, but made out they were a loved one who needed help so that you would send them money.

Both Facebook and Instagram have community standards that every user has to comply with. So if you see that someone has usurped your identity and is passing themselves off as you, or has hacked your profile to harvest all your details, you can report it on the network itself. You can also report it to the Policia Nacional or the Guardia Civil.

Report identity theft with us

Reporting identity theft with our firm is very straightforward. We are Escalera & Tuset, a firm specialising in identity theft complaints with more than 10 years of experience in the field. To find out more about what we do, get in touch through the form on our website. If you prefer, you can send us an email setting out your case or call us on the phone. We will be glad to help you with whatever you need to resolve your problems with us.

Use of the victim's personal data

Depending on what they do with your data, one or more further offences may be committed. If they have used your username and password to get into any of your social accounts, they are breaching your right to privacy and the rules on the discovery and disclosure of private information.

Facebook and Instagram

Both Facebook and Instagram have community standards that every user has to comply with. So if you see that someone has usurped your identity and is passing themselves off as you, or has hacked your profile to harvest all your details, you can report it on the network itself. You can also report it to the Policia Nacional or the Guardia Civil.

Also in criminal law

The criminal department covers everything from minor offences to defence in proceedings involving remand in custody.